Cancellation & Rescheduling Policy / Zoom Class Guidelines

(You must acknowledge that you have read and agreed to these terms by checking the box.)

Please review and agree to the following policies:

• Late arrivals will not be permitted to join the class.
• No translators provided: If you do not speak English, you must arrange for your own translator to accompany you throughout the course.
• Cancellation and rescheduling requests must be submitted via email and require at least 2 business days' notice. Business days are defined as Monday through Friday, 9:00 AM to 4:00 PM.

Zoom Class Rules

• Punctuality is mandatory: You must be on time and attend both sessions to qualify for your certificate.
• It is your responsibility to ensure you have the appropriate technology and understanding of Zoom prior to class.
• A maximum of two participants per device is allowed.
• Your video must remain on and your face visible for the entire duration of the class.
• Active participation is required: You must respond to your instructor when prompted.
• You cannot attend class from a bed, vehicle, noisy area, or any other setting deemed unsuitable by the instructor.
• No multitasking is permitted during class.
• Children must not appear on video or audio at any time.
• The class may be recorded. By attending, you consent to being recorded.
• You are not allowed to leave the class at any point.
• Ensure your device is fully charged or plugged in during the session.

Important Notes:

• It is your responsibility to fully understand and adhere to these rules. Exceptions will not be made.
• If you cannot follow these guidelines or need clarification, please contact us to explore alternative options.
• Students who fail to comply with these rules will be removed from the class, will not receive certification, and are ineligible for refunds.

Certificates:
Your final certificate will be sent to the address provided during registration. Delivery typically takes 7-10 business days.